We pride ourselves in providing our customers with an exceptional delivery service.
When your order is dispatched, we will send you a confirmation email. You can follow your order’s journey by entering your number.
We are proud to offer free shipping worldwide on all orders. To guarantee the safe and timely arrival of your items, we partner with reputable courier companies such as UPS, DHL, FedEx, TNT, EMS, other International Express Couriers, or your local postal service.
Our goal is to dispatch orders within 48 hours of receiving full payment. The estimated delivery time for packages is 7-12 working days worldwide from the date of full payment. However, please be aware that circumstances beyond our control, such as weather events, political unrest, or logistical challenges, may cause possible delays.
Certain products, such as crocodile and alligator skin items, are subject to the CITES Convention (the Convention on International Trade in Endangered Species of Wild Fauna and Flora) due to their rarity and the need for conservation. As a responsible retailer, we adhere to these regulations to ensure the sustainable trade of these products. Consequently, shipments containing such items may require additional processing time.
If your product has not arrived after 15 days from the date of your full payment, please do not hesitate to contact us at info@cryptoluxurybrand.store We will promptly investigate the issue and provide you with the necessary support.
Some remote areas may incur an “out of area” surcharge, as courier companies charge extra for delivering to these locations. If your shipping address falls within such an area, we will notify you of the additional fee. At that point, you will have the option to change your shipping address if you wish to avoid the surcharge.
Items shipped internationally may be subject to customs processing, depending on the item’s declared value. As the buyer, you may be responsible for any additional charges for customs clearance. These charges, if applicable, will be collected by the courier upon delivery. We recommend that you familiarize yourself with your country’s customs policies before placing an order to avoid any unexpected costs.
We reserve the right to modify or update this Shipping Policy at any time. Any changes will be posted on this page, and your continued use of our website and services constitutes your agreement to the updated policy.
If you have any questions or concerns regarding our Shipping Policy, please feel free to contact us at info@artraz.com Our team is always here to assist you and ensure a seamless shopping experience.